What Does a Dental Practice Investigator Do?

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A licensed investigator can compare your production reports, adjustments, and deposits, review software audit logs, and interview staff when appropriate. 808 Investigations documents what is found so it holds up with insurers, prosecutors, or in court. Call 808-829-7189 for a confidential consultation.

Do not confront the employee or change their access right away. Quietly preserve reports, bank statements, and software logs, then call a licensed investigator. Tipping the person off early destroys evidence. 808 Investigations can walk you through the first steps in a confidential consultation.

No. Discretion is the point. Records review happens off site, interviews are timed and framed carefully, and findings go only to you and your attorney. Most dental investigations conclude without staff or patients ever knowing one took place.

Often, yes. Practice software keeps audit logs of edits, and copies held by insurers, labs, and referring offices can be compared against the office chart. 808 Investigations documents the discrepancies, a veteran dentist reviews whether the clinical story holds together, and findings are reported so they stand up in court.

Yes. Working with your attorney, 808 Investigations gathers records, locates and interviews witnesses, and builds a documented timeline you can use in your response. A veteran dentist consults on clinical questions so nothing in the record is misread.

A dentist accused by a patient, a board complaint, or a business partner has the right to respond, to be represented by counsel, and to have the facts independently investigated. We work alongside your attorney to build that factual record, with a veteran dentist reviewing the clinical side.

Yes. Seller financials do not always match reality. An independent investigation verifies production numbers, checks licenses and litigation history, runs backgrounds on key staff, and flags problems before you sign. It is far cheaper than discovering fraud after closing.

Small teams and close quarters produce their own problems: harassment and hostile workplace complaints, theft, diversion of nitrous or prescription drugs, staff snooping in patient records, and disputes between front office and clinical staff. An outside investigator resolves these impartially, before they become lawsuits or license problems.

You generally have the right to copies of your dental records, an itemized bill, and a second opinion, and you can file a complaint with the state's Regulated Industries Complaints Office. An attorney can advise on your specific case. 808 Investigations documents the facts that support those steps.

Start by comparing your treatment plan, receipts, and the explanation of benefits from your insurer. If the charges do not match the work discussed, 808 Investigations can review the records, with a veteran dentist reading the billing codes, and document what was actually done. Call 808-829-7189 for a confidential consultation.

Often, yes. Billing codes, chart notes, and x-ray records tell a story that is hard to fake. Our dental subject matter expert compares what was billed against what the clinical record shows, and the findings are documented so you, your insurer, or your attorney can act on them.

808 Investigations gathers your complete records, documents the timeline, and locates witnesses so you and your attorney have the facts. We do not offer medical or legal opinions. We build the factual record that lets qualified professionals evaluate what happened, starting with a confidential consultation.

Dental office employees have the same workplace protections as any Hawaiʻi employee, covering harassment, discrimination, retaliation, and wage practices. An employment attorney can explain your options. 808 Investigations conducts impartial workplace investigations, led by a SHRM Certified Workplace Investigator, and documents facts both sides can rely on.

Yes. 808 Investigations handles dental practice investigations on Oʻahu, Maui, Kauaʻi, Molokaʻi, Lānaʻi, and Hawaiʻi Island, and is also licensed in California, where the firm has operated since 2004.

Cost depends on the type of case and the time it takes. After an initial consultation, 808 Investigations gives you a clear estimate up front, and everything discussed stays confidential. Call 808-829-7189 to talk through your situation.