Privacy policy 808 Private Investigations

At 808 Investigations Hawaiʻi (also referred to as “808 Private Investigations in Hawaii,” “we,” “our,” or “us”), we respect your privacy and the confidential nature of inquiries. This Privacy Notice explains how we collect, use, and share personal information when you visit our website or use our related services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Notice.

Contact and inquiry information. When you contact us or submit a form, we may collect information such as your name, email address, phone number, and the details you provide about your matter.

Investigation-related information. Depending on the nature of your request, you may provide additional information related to an investigation, which can include names, photos, addresses, dates, communications, and other details relevant to your matter. Please only submit information you are authorized to share.

Payment information. If you pay for services, payments are processed through third-party payment providers (for example, credit card processors). We do not store full payment card numbers on our servers. Your payment provider’s privacy practices apply to payment data they process.

Communications and attachments. If you email us or send documents, we may store the content of messages and attachments.

Device and log data. We may automatically collect information such as IP address, browser type, device identifiers, operating system, pages viewed, timestamps, referring URLs, and similar technical data.

Cookies and similar technologies. We may use cookies and similar technologies to help our site function, remember preferences, understand site usage, and improve performance. You can manage cookies through your browser settings and, where available, our cookie banner settings.

We may receive information from third parties when necessary to provide services or evaluate a request, including information that clients, attorneys, or authorized representatives provide, or information from publicly available sources, as permitted by law.

We may use personal information to:

• Respond to inquiries and communicate with you
   
• Provide, maintain, and improve our Services
   
• Evaluate whether we can assist with a request
   
• Provide investigative services and related deliverables as agreed
   
• Process payments and maintain accounting records
   
• Prevent fraud, abuse, and security incidents
   
• Comply with legal obligations and enforce our rights
   

We do not sell your personal information.

We may share personal information in the following circumstances:

Service providers. With vendors who help operate our Services (for example, website hosting, analytics, scheduling tools, payment processors). They are permitted to use information only to provide services to us.

Legal and safety. If required by law, legal process, or to respond to lawful requests from public authorities, or when we believe disclosure is necessary to protect rights, safety, and security, or to investigate fraud or misuse.

With your direction or consent. For example, if you ask us to coordinate with your attorney or another authorized representative.

Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate protections.

Many people contact us about sensitive and personal situations. We treat inquiries and client matters as confidential to the extent permitted by law and consistent with professional obligations, contracts, and lawful requests.

Please note: submitting information through a website form or email does not create an attorney-client relationship, and it does not guarantee we will accept a matter.

Emails and communications. You may contact us to request that we stop sending non-essential communications.

Cookies. You can control cookies through your browser settings. Some site features may not function properly if you disable certain cookies.

We retain personal information for as long as reasonably necessary to provide Services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the nature of the information and the purpose for which it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

Our Services may include links to third-party websites or services we do not control. Their privacy practices apply, and we encourage you to review their policies.

Our Services are intended for use in the United States. If you access the Services from outside the U.S., you understand that information may be processed and stored in the United States.

We may update this Privacy Notice from time to time. The updated version will be posted on this page and will be effective as of the “Last updated” date.

If you have questions or requests about this Privacy Notice, contact: debra@808investigations.com
Optional mailing address: [Your business mailing address, if you want it listed]

Last updated: January 27, 2026